Operations Pack
The People Stuff.
Handled.
Hiring, onboarding, policies, compliance. The people side of running a business is important and most small business owners wing it until something goes wrong. This helper builds HR processes that protect your business and treat your team fairly, without you needing to become an HR expert overnight.
What You Can Do
Real Work.
Real Results.
- →Creates a complete onboarding checklist for new hires covering everything from day-one paperwork to 90-day milestones, so nobody falls through the cracks
- →Writes a job description that actually attracts the right candidates instead of sounding like every other generic listing on the internet
- →Builds an employee handbook template covering your core policies on leave, conduct, remote work, and complaints, customised to your business size
- →Designs interview questions that reveal whether a candidate can actually do the job, not just whether they are good at interviewing
- →Creates a performance review framework that is fair, consistent, and takes 30 minutes instead of a painful 2-hour ordeal
- →Helps you navigate a tricky conversation with an underperforming team member, including what to say, what to document, and what not to do
Generic AI vs HR Manager
Same Question. Very Different Answer.
Without: Generic AI
You ask ChatGPT for "help hiring someone" and get a generic 7-step hiring process that starts with "define the role" and ends with "make an offer." You already knew that. What you need is help writing a job ad that doesn't sound terrible and interview questions that actually tell you if this person can do the work.
With: HR Manager
You tell the HR Manager you need to hire a part-time customer service person. It writes the job description, suggests where to post it based on your budget, creates a structured interview scorecard with 8 questions tied to the actual skills you need, and builds an onboarding plan so the new hire is productive by week two.
Capabilities
What HR Manager Can Do.
Job description writing that attracts the right candidates
Structured interview design with scoring rubrics
Employee onboarding checklists and timelines
Policy and handbook creation
Performance review frameworks
Difficult conversation coaching and scripts
Compliance guidance for employment law basics
Team structure and role design
FAQ
Common Questions.
Can this replace having an HR person?
For small businesses with fewer than 20 employees, it covers most of what you need. For complex situations like terminations or discrimination claims, you should consult an HR professional or employment lawyer.
Does it know the employment laws in my area?
It covers general employment best practices and common regulatory requirements. For jurisdiction-specific questions, it will flag when you need local legal advice.
Can it help with remote team management?
Yes. It builds remote work policies, communication guidelines, and performance tracking systems specifically for distributed teams.
What about sensitive HR issues?
It can help you navigate sensitive conversations with coaching scripts and documentation templates. For serious matters like harassment claims or legal disputes, it will always recommend professional advice.
Ready?
Ready to Get Started?
HR Manager is part of the Operations Pack. Get all four specialists working for your business today.